SHOPSTRAP FAQS
What is ShopStrap?
ShopStrap is the world’s first hands-free shopping strap, designed to make carrying multiple shopping bags effortless and stylish. It’s a versatile, lightweight strap that allows you to securely attach your shopping bags and carry them over your shoulder or across your body, keeping your hands free for other tasks.
What can I use ShopStrap for?
ShopStrap was originally designed to make carrying shopping bags in the mall effortless, but its versatile design has unlocked endless possibilities. From grocery shopping, walking dogs, and carrying lunch kits to holding beach necessities, gym gear, and even tumblers, customers are finding new and creative uses every day. Share your story with us and help inspire others—your innovation helps us make ShopStrap even better!
How much weight can ShopStrap hold?
ShopStrap is incredibly durable and has been tested to hold over 100 lbs. However, similar to crossbody bag straps, carrying excessive weight can become uncomfortable. While it’s perfect for shopping bags in the mall or everyday essentials, we recommend carrying only what feels comfortable for you. Tolerance for crossbody weight varies, so carry what feels comfortable!
What colors are available?
ShopStrap is available in Misty White, ShopStrap Beige, Scarlet Red, Midnight Black, and Pink Peony. However, with your support, our goal in the future is to offer full customizability and introduce new attachments as we grow and continue to develop the strap for your needs!
What’s included in the ShopStrap package?
Each ShopStrap comes with a long strap, an optional short strap, and a carabiner.
Is ShopStrap adjustable?
Yes! ShopStrap is a one-size-fits-all solution, adjustable from 19 inches to 37 inches when fully extended. This allows you to customize it to your preferred fit, ensuring comfort and convenience for every use.
Is the strap comfortable for extended use?
Yes! The strap is made from premium, woven material that is not only strong but also smooth to the touch, ensuring comfort even during extended use—all while staying effortlessly stylish.
Can I return my ShopStrap if I’m not satisfied?
Absolutely! Our customers' satisfaction is always our number one priority. If you’re not happy, you can return your ShopStrap within 30 days of purchase. To read our full return policy, click here.
Where can I buy ShopStrap?
ShopStrap is currently available in the USA through our official website, Amazon, and TikTok Shop. We’re excited to keep growing and expanding so everyone can experience the hands-free life!
How do I contact customer support?
You can reach us via our Contact Us page, where we’ll be happy to assist with any questions or concerns.
Get in touch with us
Feel free to reach out to chat about product questions, hands-free carrying solutions, or just to say hello!